When you book your session, you are holding a space on our calendar that is no longer available to our other clients. Therefore, you will need to inform us about a cancellation at least 48 hours before the session is meant to commence, to receive a 50% credit note that will roll over onto the next booking. No refund will be provided for cancellations made after the 48-hour period, prior to the session commencing. To be respectful to our other members, you must contact us about any cancellations, as our private coaching is in high demand, and your advanced notice will allow another client access to that session slot.
HOW TO CANCEL YOUR SESSION:
If you need to cancel your session prior to 48-hours of your slot time, please email us with elborated details at info@cricketempowermentcompany.com. If your cancellation is within 48-hours of the confirmed session time, please email AND call us on +44 7933 886 213 and leave a detailed voicemail, if required.
